Overview
At Dhaga Collection, we are committed to ensuring your satisfaction with every purchase. While we do not offer refunds, we understand that issues may arise with your order. If you receive a damaged product, we are here to help facilitate an exchange.
Please note the following conditions for exchanges:
- Eligibility: Only products that are damaged upon arrival are eligible for exchange.
- Exchange Period: You must request an exchange within 3 days of receiving your order.
- Process: To initiate an exchange, please contact our customer service team with your order details and a description of the damage. We may request photos to verify the issue.
- Approval: Exchanges are subject to inspection and approval once we receive the returned item.
We strive to make this process as smooth as possible and ensure that you receive a product in perfect condition.
Thank you for understanding and for shopping with us!
Need help?
Contact us for questions related to refunds and returns.